About Us

About Us2026-05-05T02:00:42+00:00

New Zealand’s Largest Wood Pellet Manufacturer

We started with a vision that New Zealand’s forestry residue could power its industries. Two decades later, we’re producing over 200,000 tonnes a year, supplying manufacturers, schools, government facilities, and homeowners across the country, with ongoing export programmes across Asia and Europe

Founded in Christchurch

2003

plant built in Taupo

2010

tonnes produced annually

200,000+

expansion capacity

300,000t

Our Story

We were founded in 2003 by people who saw what others missed. New Zealand’s sawmilling and forestry sectors were generating enormous volumes of high-quality wood residue, and that residue, properly processed, could replace fossil fuels in boilers and heating systems across the country.

Our founders were among the first in New Zealand to commercialise wood pellet manufacturing at scale. They understood both the forestry industry and the energy market, and built a business that sits squarely at the intersection of both.

Today we are New Zealand’s largest wood pellet manufacturer, operating from our purpose built plant in Taupo, geographically central to the North Island’s plantation forestry region. We supply commercial, industrial, institutional, and residential customers across New Zealand, as well as export markets in Asia and Europe.

Export

We export containerised and bulk wood pellets through the Port of Tauranga to customers in Asia and Europe, in the format to suit your requirements. Our products meet or exceed strict international quality standards.

Residential Supply

Wood pellets are available in 15kg bags through retailers across New Zealand, including Mitre 10, Bunnings, and independent retailers, for use in residential fires and boilers. Our pellets are DINplus A1 certified.

Industrial Supply

New Zealand’s large-scale heat users are facing real pressure, and supply is getting harder to guarantee. We supply bulk wood pellets on long-term contracts to manufacturers, dairy processors, hospitals, schools, and government facilities. Our pellets are independently certified to international I2 specification, as well as FSC and DINplus.

How We Operate

We Manufacture

Every tonne comes from our Taupō plant, built in the heart of New Zealand’s forestry industry since 2010 We use geothermal energy to dry our wood fibre, giving our pellets one of the lowest embedded carbon footprints of any manufacturer in the world. We control the process from raw fibre to final delivery.

Quality and Capacity

We don’t stand still. Recent investments include Andritz presses, new hooding machines, and ongoing plant efficiency improvements, all focused on improving consistency, reducing environmental impact, and growing capacity.

Real Sustainability

We use forestry residue, some of which would otherwise go to landfill. We hold FSC Chain of Custody Certification. We’re continuously reducing transport and packaging impacts. Our ash is BioGro-certified as an organic fertilizer input. Sustainability is built into the product, not added as an afterthought.

Talk to Our Team

Our team can provide access to engineers, procurement specialists, and energy advisors who’ve worked through large-scale fuel transitions with some of New Zealand’s biggest operations.

We can help model the financials, navigate the funding, and answer the hard questions your board, your commercial lead, and your plant team will ask. Twenty years of doing this, in New Zealand, for New Zealand businesses.

Key Milestones

Founded, original plant built in Christchurch

2003

New plant opened in Taupo

2010

Started tracking carbon savings

2014

Production hit 80,000 tonnes

2022

Production hit 118,000 tonnes

2023

Upgrades lifted capacity to 180,000 tonnes

2024

Efficiency lifted capacity to 200,000 tonnes

2026

FAQ

Questions & Answers

Is there enough pellet supply in New Zealand?2026-04-28T00:16:30+00:00

Yes. New Zealand has a growing and reliable supply of wood pellets, supported by its large forestry sector and increasing domestic production capacity. Wood pellets in New Zealand are produced from sawdust, shavings, and other lower value arisings generated by the timber and forestry industry. This means pellet fuel uses existing forestry by-products rather than requiring additional trees to be harvested.
The country’s plantation forestry sector produces significant volumes of these residues each year on a sustainable basis, creating a stable long-term feedstock for pellet manufacturing.

How does pellet pricing compare long term to alternatives?2026-05-08T03:19:40+00:00

Wood pellet pricing is more stable than gas over the long term, and can offer greater certainty on a longer-term basis.
Pellets are produced locally from forestry residues, and are not reliant on convoluted global supply chains.
At Nature’s Flame, geothermal steam is used for drying, which helps reduce exposure to climate risks as well as global energy market volatility.
Long-term supply agreements can also provide greater price certainty for businesses planning their energy costs.

How secure is fibre supply?2026-05-08T03:21:13+00:00

Very secure. Wood pellets are made from locally sourced forestry residues, including sawdust and shavings, as well as lower-grade forestry arisings generated every day by New Zealand’s timber and forestry industry. That steady by-product stream, backed by the scale of NZ forestry, provides a reliable long-term feedstock for pellet production. This is particularly so for Nature’s Flame, located in the Central North Island alongside a long-term, integrated and sustainable forestry sector. By utilising these arisings, we support the ongoing viability of the forestry sector to produce higher-grade products for local demand, such as verified structural lumber, as well as higher-value export markets, such as clear wood to the USA and Europe.

What infrastructure is required onsite?2026-05-08T03:22:24+00:00

A wood pellet boiler system consists of three main components: the biomass boiler itself, a storage silo, and an automatic fuel delivery system. Pellets are delivered by truck directly into the silo, helping minimise manual handling. Most systems are designed to integrate smoothly with existing heating infrastructure.

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