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FAQ

Questions & Answers

Is there enough pellet supply in New Zealand?2026-04-28T00:16:30+00:00

Yes. New Zealand has a growing and reliable supply of wood pellets, supported by its large forestry sector and increasing domestic production capacity. Wood pellets in New Zealand are produced from sawdust, shavings, and other lower value arisings generated by the timber and forestry industry. This means pellet fuel uses existing forestry by-products rather than requiring additional trees to be harvested.
The country’s plantation forestry sector produces significant volumes of these residues each year on a sustainable basis, creating a stable long-term feedstock for pellet manufacturing.

How does pellet pricing compare long term to alternatives?2026-04-28T00:16:42+00:00

Wood pellet pricing is generally more stable than gas over the long term.
Pellets are produced locally from forestry residues, and are not reliant on convoluted, global supply chains.
At Nature’s Flame, geothermal steam is used for drying which helps reduce exposure to climatic i as well as global energy market volatility.
Long term supply agreements can also provide greater price certainty for businesses planning their energy costs.

What happens at end of boiler life?2026-03-29T22:46:07+00:00

Biomass boilers typically have a long operational life and can be refurbished or upgraded over time. At the end of their service life, many components such as steel, motors, and control systems can be recycled or replaced, allowing the system to be updated with newer, more efficient technology.

How secure is fibre supply?2026-04-28T00:16:01+00:00

Very secure. Wood pellets are made from locally sourced forestry residues including sawdust and shavings as well as lower grade forestry arisings, generated every day by New Zealand’s timber and forestry industry. That steady by product stream, backed by the scale of NZ forestry, provides a reliable long term feedstock for pellet production. This is particularly so for Nature’s Flame, located in the Central North Island alongside a long term integrated and sustainable forestry sector. By utilizing such arisings, we support the ongoing viable forestry sector to produce their higher grade products to meet local demand such as verified structural lumber, as well as support forestry’s higher value export markets such as clear wood to USA and Europe.

What infrastructure is required onsite?2026-04-28T00:16:20+00:00

A wood pellet heating system typically requires a biomass boiler, a pellet storage unit and fuel receival facility, and an automated conveyance system that feeds the boiler. Pellet delivery trucks deliver fuel directly into the storage unit, thus minimising manual handling. These systems are generally designed to integrate with existing heating infrastructure

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